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SharePoint Online & Office 365 Administrator

Robert W. Moses

Microsoft 365 and SharePoint Online administrator with 16+ years of experience designing, architecting, configuring, implementing, supporting and optimizing Microsoft 365 environments.

Profile

Senior Microsoft 365 consultant focused on adoption, governance and reliable support.

Robert specializes in SharePoint Online and Office 365 administration, including site and hub design, migrations, user training, requirements gathering, data integration and migration to online environments.

His background includes OneDrive, group policies, access control, Teams, Entra / Azure AD, security and compliance, Power Automate, PowerApps and PowerShell for diverse business needs.

He has demonstrated success improving user adoption, content organization, administration, user support, site performance and user engagement while working closely with Microsoft on complex issues.

Core Skills

Administration, governance, migration and user enablement.

A practical mix of architecture, support, training, security and automation across the Microsoft 365 stack.

01

SharePoint & Office 365

SharePoint sites and hubs, lists, libraries, OneDrive, Teams administration, Outlook, Exchange, OneNote, tenant configuration and site collection configuration.

02

Support & Training

Tier 2/3 support, help desk training, user presentations, open lab support, technical writing and best-practice training.

03

Governance & Security

Permissions, metadata, MFA, SSO, SAML authentication, security and compliance policies, GPOs, conditional access, retention and eDiscovery holds.

04

Automation & Tools

PowerShell scripting, Power Automate, PowerApps, Forms, workflow automation, ShareGate migrations, Fiddler and troubleshooting tools.

05

Infrastructure

DNS, DHCP, TCP/IP, SMTP, domain setup, Active Directory, Entra, cloud solutions, networking, firewalls, load balancing and access controls.

06

Project Leadership

Leading developers and help desk staff, managing budgets and schedules, presenting Microsoft 365 capabilities and building roadmaps.

  • SharePoint Online
  • Office 365
  • Microsoft Teams
  • OneDrive
  • Exchange
  • Entra / Azure AD
  • PowerShell
  • Power Automate
  • PowerApps
  • ShareGate
  • Conditional Access
  • Governance

Driving seamless Microsoft 365 migrations, optimizing system performance and increasing user adoption through practical architecture, training and support.

Career History

Consulting and enterprise support across public and private organizations.

Robert has led Microsoft 365 implementations, migrations, governance programs, user adoption efforts and tier 2/3 support for organizations ranging from small firms to large government environments.

Mar 2009 - Present

Caladan Consulting, Inc. | SharePoint / Office 365 Senior Consultant

Provides administration and tier 2/3 support, requirements gathering, Microsoft 365 and SharePoint implementations, consulting for 20 clients, custom SharePoint sites, libraries and lists, migrations, training, Entra configuration, Exchange, Teams and automated onboarding systems.

Mar 2020 - Sep 2021

Dept. of Interior | Senior O365 SME

Managed Office 365 environments for 94,000 users, including Azure Active Directory, licensing, access control, conditional access, ServiceNow tier 2/3 support, staff presentations and Microsoft escalations. Reduced a backlog of 200 support tickets and supported SharePoint, Exchange, OneDrive and Teams operations.

Mar 2022 - Jun 2023

San Juan Regional Medical Center | Senior M365 Consultant

Guided staged SharePoint rollout, configured Azure AD, Exchange, security and compliance policies, migrated network drives to OneDrive, configured Teams, trained help desk staff and wrote technical documentation.

Aug 2023 - Jan 2024

BEINetworks | Senior M365 Consultant

Provided consulting across new implementations, adoption, permissions, access controls, security and compliance, Teams, HIPAA requirements, Entra configuration, migrations, Power BI reporting, Power Automate and forms.

Jan 2019 - 2023

McCarthy-Akers Attorneys | Office 365 Consultant

Configured licenses, Office 365, Azure AD, security and compliance, served as system architect, supported ShareGate migration and trained users and administrators in SharePoint, Teams, Outlook and Office apps.

Jan - Jun 2018

Lamb Weston Idaho Potatoes | Microsoft 365 Consultant

Supported 1,300 global users, audited Office 365, corrected a previously failed OneDrive rollout across 11 global locations, assisted ShareGate migration and improved OneDrive / M365 buy-in from 21% to 92%.

Aug 2016 - Jan 2018

Mark G. Anderson Corporation | Project Manager / Office 365 SME

Led a team of developers, architected two large site collections, configured SharePoint 2016, Exchange, governance, security groups and Azure AD, migrated on-premise SharePoint 2010 to cloud and achieved 94% user buy-in.

Feb 2007 - Mar 2009

Target Corporation | SharePoint SME

Served as architect and administrator, led daily issue lab, trained administrators and power users, assisted with 75 sites, presented to 5,700 users and created executive dashboard reporting and policy guides.

Education

Education and interests.

Westland Technical

AA Degree, Computer Science, 1983. GPA: 3.6.

Moorpark College

AA Degree, Economics, 1978. GPA: 2.9.

Exotic Animal Husbandry

Certificate, 1978. Trained a lioness, two cheetahs and three elephants.

Hobbies

Handled and trained cheetahs for 10 years, worked with elephants for 7 years and worked with other exotic cats for 10 years.

Contact

Let’s connect.

Based in Woodstock, Virginia. Available for Microsoft 365, SharePoint Online, Office 365 administration, migration, governance, training and support engagements.