SharePoint & Office 365
SharePoint sites and hubs, lists, libraries, OneDrive, Teams administration, Outlook, Exchange, OneNote, tenant configuration and site collection configuration.
Microsoft 365 and SharePoint Online administrator with 16+ years of experience designing, architecting, configuring, implementing, supporting and optimizing Microsoft 365 environments.
Profile
Robert specializes in SharePoint Online and Office 365 administration, including site and hub design, migrations, user training, requirements gathering, data integration and migration to online environments.
His background includes OneDrive, group policies, access control, Teams, Entra / Azure AD, security and compliance, Power Automate, PowerApps and PowerShell for diverse business needs.
He has demonstrated success improving user adoption, content organization, administration, user support, site performance and user engagement while working closely with Microsoft on complex issues.
Core Skills
A practical mix of architecture, support, training, security and automation across the Microsoft 365 stack.
SharePoint sites and hubs, lists, libraries, OneDrive, Teams administration, Outlook, Exchange, OneNote, tenant configuration and site collection configuration.
Tier 2/3 support, help desk training, user presentations, open lab support, technical writing and best-practice training.
Permissions, metadata, MFA, SSO, SAML authentication, security and compliance policies, GPOs, conditional access, retention and eDiscovery holds.
PowerShell scripting, Power Automate, PowerApps, Forms, workflow automation, ShareGate migrations, Fiddler and troubleshooting tools.
DNS, DHCP, TCP/IP, SMTP, domain setup, Active Directory, Entra, cloud solutions, networking, firewalls, load balancing and access controls.
Leading developers and help desk staff, managing budgets and schedules, presenting Microsoft 365 capabilities and building roadmaps.
Driving seamless Microsoft 365 migrations, optimizing system performance and increasing user adoption through practical architecture, training and support.
Career History
Robert has led Microsoft 365 implementations, migrations, governance programs, user adoption efforts and tier 2/3 support for organizations ranging from small firms to large government environments.
Provides administration and tier 2/3 support, requirements gathering, Microsoft 365 and SharePoint implementations, consulting for 20 clients, custom SharePoint sites, libraries and lists, migrations, training, Entra configuration, Exchange, Teams and automated onboarding systems.
Managed Office 365 environments for 94,000 users, including Azure Active Directory, licensing, access control, conditional access, ServiceNow tier 2/3 support, staff presentations and Microsoft escalations. Reduced a backlog of 200 support tickets and supported SharePoint, Exchange, OneDrive and Teams operations.
Guided staged SharePoint rollout, configured Azure AD, Exchange, security and compliance policies, migrated network drives to OneDrive, configured Teams, trained help desk staff and wrote technical documentation.
Provided consulting across new implementations, adoption, permissions, access controls, security and compliance, Teams, HIPAA requirements, Entra configuration, migrations, Power BI reporting, Power Automate and forms.
Configured licenses, Office 365, Azure AD, security and compliance, served as system architect, supported ShareGate migration and trained users and administrators in SharePoint, Teams, Outlook and Office apps.
Supported 1,300 global users, audited Office 365, corrected a previously failed OneDrive rollout across 11 global locations, assisted ShareGate migration and improved OneDrive / M365 buy-in from 21% to 92%.
Led a team of developers, architected two large site collections, configured SharePoint 2016, Exchange, governance, security groups and Azure AD, migrated on-premise SharePoint 2010 to cloud and achieved 94% user buy-in.
Served as architect and administrator, led daily issue lab, trained administrators and power users, assisted with 75 sites, presented to 5,700 users and created executive dashboard reporting and policy guides.
Education
AA Degree, Computer Science, 1983. GPA: 3.6.
AA Degree, Economics, 1978. GPA: 2.9.
Certificate, 1978. Trained a lioness, two cheetahs and three elephants.
Handled and trained cheetahs for 10 years, worked with elephants for 7 years and worked with other exotic cats for 10 years.
Contact
Based in Woodstock, Virginia. Available for Microsoft 365, SharePoint Online, Office 365 administration, migration, governance, training and support engagements.